FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
We make shipping easy and returns hassle-free. Find answers about delivery timelines, tracking, and return policies here.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on the destination.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email or SMS.
What’s your return policy?
We accept returns within 7 days of delivery. Products must be unused and in original condition.
Are return shipping costs covered?
Customers are responsible for return shipping unless the item is defective or incorrect.
Orders
Need help with placing, changing, or canceling an order? Get all the info you need about order management in this section.
Can I change or cancel my order?
Orders can be modified or canceled within 1 hour of placing them. Contact our support team immediately.
I entered the wrong shipping address. What should I do?
Please contact us ASAP. If your order hasn't shipped yet, we can update the address.
I received the wrong product. What now?
We’re sorry! Contact support with your order number and a photo of the item — we’ll fix it.
Why was my order canceled?
This may happen due to payment issues or stock unavailability. You’ll receive a full refund if charged.
Products
Curious about our product quality, sizing, or restocks? Here you’ll find answers related to everything we sell.
Are your products authentic?
Yes, we only sell 100% authentic and original products — no fakes, ever.
How do I find the right size?
Every product page includes a size guide. If you're unsure, feel free to contact us.
Will items be restocked?
Restocks depend on availability. You can sign up for restock alerts on the product page.
Do your products come with a warranty?
Some items include manufacturer warranties. Check the product description for specific details.